Clinical Psychologist London Central
Privacy Policy
Privacy Policy for Dr Alisa Priemysheva practice
dralisa.com (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data when you visit our website, contact us, or engage in our psychological services.
1. Who we are
We provide psychological therapy and related services in England. For the purposes of UK data protection law, we are the “data controller” of the personal data you provide to us.
Contact details for any privacy queries: [CONTACT DETAILS].
2. Information we collect
We may collect and process the following information:
Website enquiries: name, email address, phone number, and your message.
Service registration: additional personal information if you decide to engage in therapy, such as your presenting difficulties, background information, and GP details (to be used only if necessary, e.g. in a safeguarding situation).
Booking details: information needed to arrange and confirm appointments.
Email newsletter: if you sign up, your name and email address.
Cookies and analytics data: see section 6.
3. How we use your information
We use your data to:
• Respond to enquiries.
• Provide therapy services and maintain accurate records.
• Manage bookings and communication.
• Send newsletters (only with your consent).
• Improve our website and services.
4. Data storage and security
We take your privacy very seriously. Administrative data and clinical records are stored separately. All data is kept secure and confidential. Records are stored safely, either electronically (in secure, password-protected and encrypted systems, such as or in locked physical storage.
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•Enquiry data: We keep general enquiries for up to 12 months, unless you become a client (in which case your data becomes part of your clinical record).
• Clinical notes: We keep therapy records for 7 years after your last appointment (or longer if required by law or professional guidelines).
• Newsletter data: Kept until you unsubscribe.
5. Cookies and website analytics
Our website uses cookies, including Google Analytics, to understand how visitors use our site. This helps us improve our services. You can disable cookies through your browser settings.
6. Sharing your data
We do not sell or share your personal data with third parties for marketing. We may use trusted third-party providers for essential services such as website hosting, email, cloud storage, or payment processing. These providers act as “data processors” and must comply with UK data protection law.
We may share information if required by law, or if necessary to protect your safety or that of others.
7. Your rights
Under UK General Data Protection Regulations (GDPR) you have the right to:
• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal or clinical record requirements).
• Withdraw consent (e.g. for newsletters).
• Restrict or object to processing in certain circumstances.
• Complain to the Information Commissioner’s Office (ICO) if you are concerned about how your data has been handled.
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If you have any questions about this privacy policy or your personal data, please contact us at: [CONTACT DETAILS]